ShiftCycle
by Ailze
Effective date: 10 April 2026
ShiftCycle is operated by AILZE LTD, Company No. 14108522, at:
8 Hardy Close, Barbury Business Centre
Preston, Lancashire, PR2 2XP
AILZE LTD is registered with the Information Commissioner's Office under registration reference ZC217506.
These Terms apply to organisations purchasing or using ShiftCycle and to their authorised administrators, employees, workers, client users and partner users.
Any signed order form, SaaS agreement or Data Processing Agreement takes priority where it expressly conflicts with these website or app Terms.
ShiftCycle is a workforce-management SaaS platform supporting:
Features may vary by plan, configuration and development stage.
We may maintain, update or reasonably modify the service without materially removing paid core functionality during an active subscription, except where necessary for security, law or technical integrity.
Users must:
Customer administrators are responsible for creating, assigning and removing user access and for ensuring role permissions are appropriate.
Users must not:
Customers are responsible for the legality, accuracy and suitability of workforce, employment, attendance and client information they enter into the platform.
ShiftCycle's Connection / Partner module allows independent organisations to establish approved digital relationships for workforce collaboration.
A client organisation may submit a staffing requirement to one or more approved agencies.
A recruitment agency that cannot fulfil an authorised requirement may route an authorised part of it to an approved partner agency, labour provider or subcontract agency within its network.
A connection does not:
Each organisation remains operationally independent and controls its own employees, users and records.
Workforce requests and transferred assignments may be logged and traceable for accountability.
Each recruitment agency, labour provider, client and partner organisation is solely responsible for its own legal and operational obligations, including:
ShiftCycle provides technology to manage and communicate workforce requirements.
AILZE LTD does not become the employer, employment business, labour supplier, agent, partner or guarantor of a participating organisation merely because organisations are connected through the platform.
Each organisation must comply with applicable UK data-protection law and use personal information only for authorised workforce purposes.
Customers must provide appropriate privacy information to workers and other individuals.
Customers must not share more information through the Partner module than is reasonably necessary.
Where AILZE LTD acts as processor, processing is subject to the applicable customer agreement or Data Processing Agreement.
AILZE LTD remains responsible for its own controller obligations and is registered with the ICO under reference ZC217506.
Clock-in/out records, timesheets, hours calculations, availability records and payroll-related exports are operational tools.
Customers remain responsible for checking the accuracy and completeness of records before using them for:
ShiftCycle does not provide payroll, tax, employment-law or accountancy advice unless separately agreed in writing.
A workforce request created or routed through ShiftCycle is an operational communication.
It does not by itself create:
Commercial terms between clients, agencies and partner providers must be agreed separately by those organisations.
Users are responsible for confirming:
ShiftCycle software, source code, architecture, interfaces, workflows, branding and platform materials are owned by or licensed to AILZE LTD.
Customers and users retain rights in information they lawfully submit.
They grant AILZE LTD the limited rights necessary to host, process, back up, display and transmit that information to provide and secure the service.
Users must not copy, reverse engineer, resell or commercially exploit the platform except where expressly permitted by law or a written agreement.
ShiftCycle may depend on:
We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability.
Planned maintenance, security work, internet failures, third-party outages and events outside reasonable control may affect access.
We may suspend access where reasonably necessary to protect users, data, the platform or legal compliance.
Where a paid plan applies, pricing, billing periods, renewal, included features and cancellation terms are those shown in the applicable order, account or subscription agreement.
Customers must pay undisputed charges when due.
We may suspend a business account for:
after reasonable notice where appropriate.
On termination, access ends subject to any agreed export or data-return arrangements and applicable retention obligations.
Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for:
Subject to that, ShiftCycle is provided as a workforce-management tool and AILZE LTD does not guarantee:
For business customers, to the fullest extent permitted by law, AILZE LTD is not liable for:
Subject to liabilities that cannot lawfully be limited and any different cap in a signed agreement, AILZE LTD's aggregate contractual liability to a business customer will not exceed the ShiftCycle fees paid by that customer in the 12 months preceding the event giving rise to the claim.
A business customer is responsible for losses reasonably incurred by AILZE LTD arising from that customer's:
to the extent legally enforceable.
This clause does not apply so as to remove rights that cannot lawfully be excluded.
These Terms are governed by the laws of England and Wales.
For business customers, the courts of England and Wales have exclusive jurisdiction unless a signed agreement provides otherwise.
Any mandatory rights applying to an individual user are unaffected.
Contact:
AILZE LTD
8 Hardy Close, Barbury Business Centre
Preston, Lancashire, PR2 2XP
Company No.: 14108522
ICO Registration: ZC217506